Jordan D’Hereaux is a maritime safety professional and U.S. Coast Guard veteran with more than 14 years of experience in safety, maritime operations, training, risk management, quality management, and regulatory compliance. During her 10 years of Coast Guard service, she spent approximately 7 years at sea, providing her with extensive firsthand experience in shipboard operations and safety-critical environments. She currently serves as a Safety Analyst with U.S. Marine Management, LLC (USMMI), where she supports the development and continuous improvement of the company’s Safety Management System (SMS), maritime risk management, incident and near-miss analysis, safety performance, training, and human factors initiatives across tanker operations. Her professional experience also includes developing and implementing a Learning Management System for an international manufacturing organization.

​

Jordan holds a BA in Psychology and an MBA in Crisis Management and is currently pursuing a PhD in Human Factors. Her doctoral research builds upon her professional experience and explores how people, technology, and organizational systems can work together to strengthen safety performance, safety culture, training, and compliance.

​

As part of USMMI’s SMS modernization efforts, Jordan collaborated with JVAT to explore the application of artificial intelligence to SMS review and continuous improvement. Conducted within the highly regulated oil tanker industry, the project tested AI’s ability to evaluate a complex SMS and help identify and close potential compliance gaps associated with regulatory and industry expectations, including SIRE 2.0 and TMSA requirements. This work has positioned USMMI as the first tanker company to explore this AI-supported approach with JVAT and provides practical supporting evidence for Jordan’s doctoral research and future dissertation.

​

Jordan’s research interests center on the intersection of Human Factors and artificial intelligence and how AI can responsibly help bridge the gap between people and organizational systems. She believes that, when paired with appropriate human judgment and oversight, AI has the potential to strengthen safety culture, improve training and regulatory compliance, identify systemic gaps, and ultimately support safer and more effective maritime operations.